- Intranets, Extranets and Enterprise Portals
- Smart Media Intelligent Intranet™ solutions offer the best in content management, integrated document management and portal functionality, knowledge management, personalisation, electronic document/report distribution, collaboration and content migration tools. Cluster ready Enterprise Edition is ideal for multi-divisional implementations. Intelligent Extranet™ helps you 'interactivate' customer and supplier relationships.
- WorkFlow, Forms and Business Process Improvement
- For intranet, extranets and web applications, with tools for data integration and online reporting, faxing and document distribution. Intelligent WorkFlow™ has revolutionised the automation of business processes through its easy to use interface, full functionality and database driven browser interface.
- Website Content Management
- Intelligent WebCentre™ caters for the specific design demands and approval workflows required to maintain and manage one or more web-sites throughout the site lifecycle. Thanks to our advanced content domain architecture, content for the website and the intranet can be shared securely.
- Enterprise Business Applications
- 100% browser based enterprise applications such as Invoice Management; Help Desk software for IT, property management and retail support; flexible multi-lingual Catalogue software to power your product catalogue or asset register – all accessible via a unified intranet desktop.
- Secure e-commerce and payment solutions
- Website CMS integrates with third party payment gateways. For high volume e-commerce sites, Smart Media provides a secure payment gateway for online card authorisation, resulting in smaller transaction fees.
- Call centre solutions
- At the heart of an effective call centre lies an easy-to-use and robust knowledge system with integrated call handling and workflow processing. Learn how your call centre can benefit from our product range.